Reward Customer Insight and Drive Incremental Sales
How it Works
1. Download mplus Retail App
Download the mplus Retail app from the Shopify App store.
2. Choose Survey Templates
Choose categories of pre-defined survey templates and customize survey templates as desired
3. Offer Future Discounts
Incentivize survey responses with future discount codes to uncover unique customer insight.
4. Understand Your Customer
A comprehensive analytics dashboard visualizes your customer purchase & survey data to drive unparalleled insights for activation.
5. Connect to Other Platforms
Easily export your custom segments into Meta, Google & TikTok for better marketing ROI.
6. Sales Uplift
Increase loyalty and sales from your mplus Retail audience segments
Real-Time Customer Data Means More Effective Marketing Strategies and Stronger ROI
Go beyond standard post-checkout surveys with mplus Retail to build customer profiles that drive 2-3x the ROI versus your current ecom segments. Reward your customers for their data to grow loyalty and incentivize repeat purchases.
What Makes mplus Retail Unique
mplus Retail is the world’s only app providing retailers a lens into who their customers are. Understand their preferences, values, consumption habits, and future purchase behaviours through post-checkout surveys. We’re helping retailers move from transactional to transformative relationships with their customers by rewarding insight that matters.
Activate Immediately
With 6 pre-built survey templates ready to deploy, you can easily start activating your customer loyalty strategy as soon as you’ve downloaded the app. As our AI powered survey builder learns about your customers, it will recommend and build new survey templates to help enrich your customer profiles.
Simple Reporting & Analytics
View your customer profiles in a simple, visualized dashboard to garner unique business insights. We report on AOV, products purchased, cart value, customer preferences, demographics, psychographics, behavioural attributes, and motivations to purchase. We also map all these variables together to derive unique insights that help you understand your customers better.
Drive Business Outcomes
With 6 pre-built survey templates ready to deploy, you can easily start activating your customer loyalty strategy as soon as you’ve downloaded the app. As our AI powered survey builder learns about your customers, it will recommend and build new survey templates to help enrich your customer profiles.
Platform
We’ve built 6 core survey templates to help you understand who your customers are. Our AI powered customer profile model assigns a score to each type of customer based on what they purchase and how they answer surveys, enabling more personalized marketing efforts and stronger ROI.
Survey Template Types
Shopping Experience & Satisfaction
Product Preference & Quality
Brand Awareness & Loyalty
Online Shopping Habits
In-Store Shopping Habits
Marketing & Advertising Preferences
Delivery & Fulfillment
Customer Psychographics
Future Shopping Trends
Attribution
Our Winning Formula Delivers Proven ROI for Retailers
Combine cart data and survey responses with mplus Retail’s custom segmentation to drive more sales
Our AI maps the data points together to create custom segments that result in positive business outcomes.
mplus retail drives incremental sales lift and customer loyalty for Toronto based Surfing retailer, Surf the Greats.
Using the Free model of mplus Retail, Surf the Greats was able to offer a store discount to customers who chose to complete a short survey, post checkout.
Testimonial“mplus Retail offered us a smarter way to give customers an incentive, allowing us to not only collect their e-mail and build loyalty, but to learn more about who they are and what they care about.
The platform is simple and easy to use, with an obvious ROI. Would recommend to retailers looking to strengthen their customer loyalty efforts and for those looking for unique data sets to use in platforms like Meta.”Antonio – Owner, Surf The Greats
Pricing
Advanced
- Advanced Marketing Surveys*
- Unlimited Survey Access
- Unlimited Survey Prompts/Orders
- Unlimited Survey Responses
- Automatic Survey Segmentation
- Automatic Survey Analysis
- Customer Segmentation Enrichment
- Rewards & Discounting Integration
- Audience Exports for Meta, TikTok
* Attribution, Demographic, Psychographic, Behavioral, Technographic & Contextual Analysis, Media Consumption
Pro
- Everything in Advanced
- Customized Surveys & Formatting
- Multiple Surveys in Rotation
- Additional Stack Integrations
- Bonus Credits Towards Customer Rewards & Discounts
- 0PD Customer Matching & Modeling for Enhanced Profiling
Elite
- A Customize Precision Retail Experience
- Dedicated Support Team
- CRM Program Integration
- Bespoke Dashboard & Visualization
- Cross Channel Customer Cohorts
- Advanced Audience Segmentation for Internal and External Teams
- Media Agency Trading Desk Integrations
Contact Us
Have a question or need assistance? Don’t hesitate to reach out to our friendly support team!
